Sweetpea Memories Photography | FAQS

Do you offer refunds?

Due to the nature of Sweetpea Memories Photography's work, all payments are final and non-refundable. Future credit may be provided at Sweetpea Memories Photography's discretion.

How many images come with each type of session and when are they provided? 

Mini Sessions are expected to be delivered between 10-15 images within 3 weeks from the final date of session and payment received. Full sessions are expected to deliver between 25-30 images within 3 weeks from the final date of session and payment received. Themed mini sessions may fluctuate in session duration, amount of images and timeline. Information will be available under the specific appointment type.

Can I request different styles of Photography for my session?

The client agrees that they have viewed samples of Sweetpea Memories Photography's work and are satisfied with the style of their photography. Portfolio's and other photographs presented are examples of Sweetpea Memories Photography's past work. Due to the unique visual and thematic characteristics inherent with each particular photo shoot, samples of past work are not to be construed as an absolute guarantee of what future shots will look like. While every reasonable effort will be made to produce and deliver outstanding photographs of this photo shoot, the client agrees that the images are provided as is and with all faults with regards to the final product.

What happens if you {the photographer} can't make it to the session?

Sweetpea Memories Photography makes no warranty of any kind, whether expressed, implied, statutory, or otherwise under this Agreement. Sweetpea Memories Photography may substitute another photographer to take the photographs in the event of Sweetpea Memories Photography/Shannon's illness or of scheduling conflicts. In the event of such substitution, Sweetpea Memories Photography warrants that the photographer taking the photographs shall be a competent professional. Sweetpea Memories Photography takes the utmost care with respect to exposure, transportation, and processing the photographs. However, in the unlikely event that photographs have been lost, stolen, or destroyed for reasons within or beyond control of Sweetpea Memories Photography, and Sweetpea Memories Photography has not delivered the initial set of images to the client, Sweetpea Memories Photography liability is limited to the rescheduled session for the photo shoot. The limit of liability for a partial loss of originals shall be a prorated amount of the exposures lost based on the percentage of total number of originals.

Will you be using my photographs for advertising, social media, ect?

 A third party may request specific images from this event at a future time. The client hereby grants to Sweetpea Memories Photography and its legal representatives and assigns, the irrevocable and unrestricted right to use and publish photographs of the client or in which the client may be included, for editorial, trade, advertising, competitions and any other purpose and in any manner and medium; to alter the same without restriction; and to copyright the same. The client hereby releases Sweetpea Memories Photography and its legal representatives and assigns from all claims to any profits and liability relating to the use of photographs produced from this event.

Will you reschedule my session if it's raining?  What if my children don't cooperate for the session?

If, in the opinion of the photographer and/or the client, inclement weather or other adverse conditions prevent the creation of a portrait meeting the artistic standards of Sweetpea Memories Photography, photographer may elect to use an alternate location or to reschedule the portrait session. If client makes the decision to proceed with the session under adverse weather conditions, it is understood that the session is deemed spent, and any reshooting request will require the purchase of a new session.  If your children are feeling under the weather, please reschedule within 48 hours.  Sweetpea Memories Photography will do the same as well, to not only prevent the spread of germs/colds/flu's but also to ensure your children are in their best moods for the best session possible.  In the event that your newborn/toddler is unhappy during the entirety of the session, it is understood that the session is deemed spent, and any reshooting request will require the purchase of a mini or an additional session. 

When and what do I pay to get scheduled?  Is my full payment required before the session?

A $100 non-refundable retainer is required at the time of booking for all new clients. Sessions without a retainer are subject to cancellation within 48 hours of client booking the session. The final payment is due at the time of session. If the balance is not paid in full without agreed upon arrangements made prior to the photo shoot, Sweetpea Memories Photography reserves the right to add 15% of the outstanding balance as a late fee. Sweetpea Memories Photography will not begin post processing nor will the images be released to the client without payment in full. The charges in this Agreement are based on Sweetpea Memories Photography's current price list at the time this agreement is signed and the retainer is received. This price list is periodically adjusted and future orders are subject to the prices in effect when the full order is received.  

In the event the bank or financial institution returns a check written by the client for any reason, the client agrees to pay the check amount plus $40.00. Additional costs and fees may apply if the check is not paid within 7 days after the initial date of dishonor.  All chargebacks are an instant dismissal from Sweetpea Memories Photography.  

If you have any additional questions, I would love to hear from you.